Terms and Conditions
Enrolment: Enrolment for lessons and courses requires a completed enrolment form and full payment of tuition fees. All fees must be paid before the start of term.
Group Lessons: Booking of group lessons cannot be confirmed until enrolment forms and tuition fees are received from all group members.
Withdrawal: No refunds will be made for individual lessons, courses or group lessons. Please make sure that you can commit to attending for an entire term before you book and pay.
Cancellation: We do not offer refunds for cancellations.
Private Lessons: You may cancel a maximum number of 2 lessons per term once you have provided 24 hours notice. If you provide 24 hours notice, you will recieve credit to the value of that lesson, and can be rescheduled to another time.
If less than 24 hours notice is given, your lesson will be forfeited.
Groups: Jam Music Company reserves the right to cancel any group course if there is not sufficient enrolment. In this event all tuition fees will be refunded.
Group lessons cannot be cancelled: If there are exceptional circumstances, and reasonable notice is given, the school manager will endeavor to accommodate the student.
Attendance Policy: Payment must be made for all lessons/ classes, whether taken or missed. As a courtesy to the teacher, we ask that the school is notified if a student is to be absent.
If the teacher is unable to give a lesson/class, we will reschedule the lessons at a time that is convenient for all parties.
Lessons falling on bank holidays will be rescheduled to another day.
Termination: Jam Music Company Ltd reserves the right to dismiss any student due to frequent absences, disciplinary reasons, overdue tuition payments and/or non-compliance with regulations.